This hands-on course introduces students to the foundational principles and practical applications of healthcare analytics, with a focus on transforming raw data into meaningful insights that support decision-making across the healthcare ecosystem. Students will learn to work with diverse healthcare data—understanding its structure, cleaning and preparing it, conducting analytical procedures, and presenting findings clearly to stakeholders.

In addition to technical training, the course explores the application of analytics in multiple healthcare business functions:

● Marketing: Segment patient populations, optimize outreach, and evaluate campaign effectiveness

● Customer Acquisition & Engagement: Analyze patient behavior, improve access strategies, and personalize service offerings

● Finance: Forecast costs, assess ROI on health programs, and support budgeting with data-driven insights

● Contracting: Support value-based care arrangements, analyze payer performance, and inform contract negotiation using historical data Key Topics:

● Understanding and interpreting healthcare data (claims, clinical, operational, etc.)

● Data wrangling and preparation for analysis

● Exploratory data analysis and data visualization

● Statistical and predictive modeling techniques

● Application of tools: Excel, R, Python, and SPSS

● Communicating insights through dashboards and presentations

● Use case-driven analysis in marketing, finance, and healthcare operations

This is a hybrid non-credit course, starting January 26th.  

Saturdays- St Augutine Campus from 9-11am

Thursdays- virtual from 5-6pm

In today’s complex work environments, leadership isn’t about having all the answers—it’s about asking the right questions when the answers aren’t clear. This full-day workshop blends decision science with transformational leadership strategies to help participants lead confidently under pressure and uncertainty.

Drawing insights from Thinking in Bets by Annie Duke and Turn the Ship Around! by L. David Marquet, attendees will explore practical tools to improve judgment, reduce bias, and foster a culture of ownership, clarity, and continuous learning.

Who Should Attend:

Aspiring supervisors and team leads

Safety managers and operational professionals

Anyone seeking to improve decision-making and team performance in uncertain environments

Key Takeaways:

Understand and manage cognitive biases under pressure

Apply strategic decision-making tools like Pre-Mortems, Back Casting, and Decision PODs

Promote servant leadership through decentralized control and competence building

Reinforce a culture of open thinking, accountability, and growth

Topics Include:

Decision Science & Bias Awareness: confidence calibration, mental models, and outcome vs process evaluation

Judgment Tools for Uncertainty: temporal framing, team-based truth-seeking, and future-focused planning

Transformational Leadership: empowerment language, coaching feedback, and lifelong learning habits

Learning Culture in Action: retrospectives, decision journaling, and group simulations

Workshop Format: Interactive lectures, small group exercises, role-play, case studies, and real-world application activities.

Included Materials: Participants receive a comprehensive packet with templates, worksheets, bias checklists, and a personal growth journal sampler.

Workshop dates:

4/6/2026:   Link (Ponte Vedra)     (9:00am-4:00pm)

4/20/2026: St Augustine campus (9:00am-4:00pm)

This course is for individuals seeking certification in CPR/Basic Life Support (BLS). Students will receive up-to-date training and instruction in the areas of basic CPR administration; choke relief; proper Automated External Defibrillator (AED) operation; and the role of each in the chain of survival. After completing this course, students will receive a certification card to their email address from the American Heart Association. 

Are you prepared for retirement? Many people spend decades saving for retirement but still have important questions: How much money will I need? When can I retire? How will I pay for healthcare? How can I maximize Social Security benefits?

This comprehensive six-week course is designed to help you build a personalized retirement strategy with confidence. Participants will explore key retirement planning topics, including income planning, Social Security optimization, healthcare and Medicare considerations, tax-efficient retirement strategies, investment planning, and lifestyle considerations for retirement.

Whether you are approaching retirement or are within the first few years of retirement, this course will provide practical tools and guidance to help you make informed financial decisions and create a roadmap for your future.

Who Should Attend: Adults age 45 and older who are preparing for retirement or are currently within the first few years of retirement.

Course Details:

By the end of the course, participants will have a clearer understanding of their retirement readiness and a framework for developing a retirement plan that addresses their financial goals, healthcare needs, and lifestyle expectations.

Strong communication is a critical skill for successful project management. This course focuses on developing clear, concise, and grammatically correct business writing tailored to project-based environments. Participants will learn how to effectively communicate with stakeholders, document project updates, and convey complex information in a professional and easy-to-understand manner.

This course is designed to complement other Project Management offerings at St. Johns River State College by strengthening one of the most essential—yet often overlooked—skills: written communication.

Please note: This is not a PMP® certification course. PMP exam preparation is offered separately through SJR State.

Ideal for current project managers, professionals working in project-based roles, and individuals aspiring to earn their PMP credential, this course will help elevate the quality and impact of your written communication in any professional setting.

This course is for individuals seeking certification in CPR/Basic Life Support (BLS). Students will receive up-to-date training and instruction in the areas of basic CPR administration; choke relief; proper Automated External Defibrillator (AED) operation; and the role of each in the chain of survival. After completing this course, students will receive a certification card to their email address from the American Heart Association. 

This course is for individuals seeking certification in CPR/Basic Life Support (BLS). Students will receive up-to-date training and instruction in the areas of basic CPR administration; choke relief; proper Automated External Defibrillator (AED) operation; and the role of each in the chain of survival. After completing this course, students will receive a certification card to their email address from the American Heart Association. 

Important Note: The receipt you receive upon registration will not include the course link. You will receive a separate email with the course link and instructions within 48 business hours of registration. If you do not receive it, please contact us for further follow up at ContinuingEducation@sjrstate.edu

Course Title: QuickBooks Online Course

Course Description: This QuickBooks course will teach you how to manage your business finances with QuickBooks Online. This powerful accounting software has helped millions of small business owners oversee their finances. And with the cloud-based program outpacing the desktop version, there's no better time to refresh your QuickBooks knowledge. Whether you're new to QuickBooks or need a quick refresher, this course will empower you to take control of your business's financial accounting, all with the ease and convenience of an online platform. Work at your own pace with your instructor available by email or telephone. You have 90 days to complete this course. If additional time is needed beyond your 90-day enrollment, prorated extensions are available.

Instructor: Dr. Jocelyn Gaffney

Cost: $129

Outcome: Students will gain the skills needed to effectively manage financial tasks in QuickBooks Online.