In today’s complex work environments, leadership isn’t about having all the answers—it’s about asking the right questions when the answers aren’t clear. This full-day workshop blends decision science with transformational leadership strategies to help participants lead confidently under pressure and uncertainty.

Drawing insights from Thinking in Bets by Annie Duke and Turn the Ship Around! by L. David Marquet, attendees will explore practical tools to improve judgment, reduce bias, and foster a culture of ownership, clarity, and continuous learning.

Who Should Attend:

Aspiring supervisors and team leads

Safety managers and operational professionals

Anyone seeking to improve decision-making and team performance in uncertain environments

Key Takeaways:

Understand and manage cognitive biases under pressure

Apply strategic decision-making tools like Pre-Mortems, Back Casting, and Decision PODs

Promote servant leadership through decentralized control and competence building

Reinforce a culture of open thinking, accountability, and growth

Topics Include:

Decision Science & Bias Awareness: confidence calibration, mental models, and outcome vs process evaluation

Judgment Tools for Uncertainty: temporal framing, team-based truth-seeking, and future-focused planning

Transformational Leadership: empowerment language, coaching feedback, and lifelong learning habits

Learning Culture in Action: retrospectives, decision journaling, and group simulations

Workshop Format: Interactive lectures, small group exercises, role-play, case studies, and real-world application activities.

Included Materials: Participants receive a comprehensive packet with templates, worksheets, bias checklists, and a personal growth journal sampler.

This 35-hour course provides comprehensive training in project management aligned with the Project Management Institute (PMI®) framework. Participants will learn the principles, processes, and best practices of project management, covering key knowledge areas such as scope, schedule, cost, quality, risk, communications, and stakeholder management.Designed for professionals seeking to strengthen their project management skills or prepare for PMI certification, the course satisfies the 35 contact-hour education requirement for the PMP® exam. Through lectures, discussions, and practical exercises, participants will gain the tools and techniques needed to successfully initiate, plan, execute, monitor, and close projects in any industry.The program is delivered by a PMI-certified trainer using an accredited curriculum. Upon successful completion, participants will receive a certificate of completion recognized by PMI®.

Course Schedule:

November 7 & 8 | 8:00 AM – 5:00 PM

November 14 & 15 | 8:00 AM – 5:00 PM

Cost: 

$949

Instructor:

Dr. Daniel Ray

Location:

Orange Park Campus- Room D022

Lean Manufacturing involves identifying and eliminating non-value adding activities in design, production, and supply chain management.  

Six Sigma is a statistical problem-solving method that concentrates on measurement methods, data collection and graphical methods of presenting findings to control and improve processes. 

This two hour class will introduce you to both Lean Manufacturing and Six Sigma in a practical way so that you can apply to your business or enterprise.

Important Note: The receipt you receive upon registration will not include the course link. You will receive a separate email with the course link and instructions within 48 business hours of registration. If you do not receive it, please contact us for further follow up at ContinuingEducation@sjrstate.edu

Course Title: FL 2-15 Life, Health, and Variable Annuities Agent License

Course Description: Prepare for the Florida 2-15 Life, Health, and Variable Annuities Agent License exam with comprehensive instruction. This course covers all essential topics, strategies, and practice questions to ensure you are fully prepared for licensing success.

Instructor: Terry Thomas

Cost: $159

Materials: All required materials and practice resources included.

Outcome: Students completing this course will be prepared to take the FL 2-15 licensing exam.

Important Note: The receipt you receive upon registration will not include the course link. You will receive a separate email with the course link and instructions within 48 business hours of registration. If you do not receive it, please contact us for further follow up at ContinuingEducation@sjrstate.edu

Course Title: FL 4-40 Resident Customer Representative License

Course Description: Prepare for the Florida 4-40 Resident Customer Representative License exam with comprehensive instruction. This course covers key concepts, regulations, and customer service practices to ensure you are fully prepared for licensing success.

Instructor: Terry Thomas

Cost: $99

Materials: All required materials and practice resources included.

Outcome: Students completing this course will be prepared to take the FL 4-40 licensing exam.

Important Note: The receipt you receive upon registration will not include the course link. You will receive a separate email with the course link and instructions within 48 business hours of registration. If you do not receive it, please contact us for further follow up at ContinuingEducation@sjrstate.edu

Course Title: FL 6-20 Resident All Lines Adjuster License

Course Description: Prepare for the Florida 6-20 Resident All Lines Adjuster License exam with comprehensive instruction. This course provides a complete overview of insurance adjusting, including state regulations, claims handling, and best practices to ensure you are fully prepared for licensing success

Instructor: Terry Thomas

Cost: $99

Materials: All required materials and practice resources included.

Outcome: Students completing this course will be prepared to take the Florida 6-20 licensing exam.

Important Note: The receipt you receive upon registration will not include the course link. You will receive a separate email with the course link and instructions within 48 business hours of registration. If you do not receive it, please contact us for further follow up at ContinuingEducation@sjrstate.edu

Course Title: QuickBooks Online Training

Course Description: Learn how to confidently manage your business finances with QuickBooks Online. This hands-on course guides you through setup, navigation, and core features including invoicing, payments, expenses, payroll, and reporting. Whether you are a small business owner, bookkeeper, or professional seeking to enhance your accounting skills, this course provides practical knowledge you can apply right away.

Instructor: Terry Thomas

Cost: $129

Materials: All required materials and practice resources included.

Outcome: Students will gain the skills needed to effectively manage financial tasks in QuickBooks Online.